Health Center Supervisor-Pea Ridge

Job description

The Health Center Supervisor oversees daily health center operations, ensuring efficient workflows, excellent patient service, and effective staff utilization. This role provides direct supervision to front-office and clinical support staff, addresses day-to-day operational concerns, supports employee development, and works closely with providers and leadership to maintain high-quality patient care and operational excellence.
Key Responsibilities
• Oversee daily health center operations and patient flow.
• Supervise and support front-office and clinical support staff.
• Assign tasks, monitor productivity, and address workflow issues.
• Approve timecards, monitor attendance, and reinforce policies and procedures.
• Train and coach staff to promote performance and professional development.
• Ensure appropriate staffing coverage and assist during staffing shortages.
• Promote exceptional patient service and a positive team environment.
• Support quality, compliance, and organizational initiatives.
• Maintain HIPAA compliance and adhere to company policies.

Qualifications
• WV LPN or RN licensure required.
• 2+ years of healthcare management experience required.
• Previous supervisory, team lead, or healthcare operations experience preferred.
• Knowledge of patient scheduling, workflow coordination, and staff management.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with EHR systems, scheduling software, and Microsoft Office.
• Ability to work effectively in a fast-paced, team-oriented environment.

Monday-Friday 8:00am-4:30pm
Hours may vary based on site needs.