Full-time Radiology Clerk

Job description

Description
Lexington Regional Health Center
Title: Radiology Clerk
Effective Date: November 3, 2026
Supervisor: Director of Radiology
Department: Radiology
FLSA Status: Non-exempt
Principal Duties and Responsibilities
• Greets patients and assists with check-in.
• Verifies patient information and scheduled exams.
• Answers calls and directs calls or messages to the appropriate staff.
• Communicates effectively with patients, visitors, providers, and other customers.
• Provides information about appointments, exam preparation, hours, and services.
• Assists with scheduling, rescheduling, cancellations, and appointment questions.
• Reviews schedules and supports patient flow and appointment coordination.
• Provides requested reports, records, and documentation according to policy.
• Maintains front desk records and files.
• Assists with correspondence, mail, and routine administrative tasks.
• Keeps reception and waiting areas organized and welcoming.
• Promotes patient and staff safety by following approved safety practices.
• Protects health information and follows privacy regulations.
• Reports concerns, patient issues, and operational needs to appropriate staff.
• Ensure patients and visitors follow current infection control guidelines.?
• Responsible for ensuring the environment meets appropriate governing body standards.
• Duties that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated items, etc.)
• Maintains patient and staff safety through the use of patient safety tools (Teamstepps, Just Culture, etc.).
• Regular attendance at the assigned work location is required.
• Performs all other duties as assigned.

Minimum Knowledge, Skills, and Abilities
• Basic reading, writing, spelling, math, and computer skills, typically acquired through a high school diploma or equivalent.
• Individual must be 19 years of age in order to sign legal documents.
• Ability to maintain strict confidentiality with regard to protected and sensitive information.
• Ability to prepare professional reports and correspondence.
• Ability to respond promptly to routine inquiries and complaints from patients, employees, and regulatory agencies in collaboration with leadership.
• Ability to communicate effectively and positively with people from diverse backgrounds.
• Successful completion of required training in standard precautions and transmission-based protocols, with the ability to apply them during principal duties and responsibilities.

Working Conditions
• Works in a well-lit, ventilated patient care environment with minimal exposure to excessive noise, dust, or temperature extremes.
• Spends approximately 90% of each shift completing paperwork and computer work, answering phones, and greeting patients. The remaining 10% may involve walking throughout the facility to deliver reports, retrieve mail, or assist patients.
• Direct exposure to body substances during patient care activities and on contaminated surfaces such as patient equipment.

Management responsibilities
• None

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be a complete list of all responsibilities, duties and skills required.