Food Services - Special Services Host/Hostess

Job description

Job Description
Grow your career at Cedars-Sinai!
Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report’s “Best Hospitals 2025-2026” rankings. When you join our team, you’ll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.
We take pride in hiring the best, most hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically varied community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role?
Under minimal supervision, the Host/ess provides quality meal service and patient relations directly to Deluxe Food Service Patients and visitors. The Host/ess acts as a hospitality ambassador providing efficient and gracious room service to patients and their family members. This role includes obtaining feedback regarding their food and service and quickly resolving problems. Performs all job duties with sensitivity and attention to the cultural, age, developmental, and environmental safety issues of the patient populations(s) served. Collaborates with leadership staff to improve the quality and food and nutrition care service provided to patients.
Qualifications
• Accurately delivers food items/trays/nourishment items according to designated location/patients by using two patient identifiers when delivering meals/nourishments.
• Collects soiled trays and asks patient feedback regarding their food and service.
• Demonstrates correct service ware cleaning and dishwashing procedures.
• Accurately Assembles trays according to prescribed diets in a timely manner.
• Accurately prepares food and nourishment items according to the patient’s menu/production order.
• Job-related clerical work and menu processing. Obtains menu selections from deluxe patients prior to each meal service in consideration of dietary and/or service restrictions.
• Contributes to the control and accountability of high-cost meal items through proper communication of menu requests and meal service timing.
• Demonstrates standard procedures for preparing meals, hot/cold beverages for meal service.
• Accurately follows instructions and guidelines for the proper storage of food and supplies.
• Properly operates, sanitizes, and maintains equipment in the work area.
• Complies with policies and adapts to changes in the unit as required.
• Escalates issues as appropriate to supervisors.
• Performs duties in a mindful and safe manner.

Education
• No diploma/degree required - minimum
• High School Diploma/GED - preferred
• Vocational/Technical Diploma Completion of certified program in food service or comparable technical trade school training preferred - preferred

Experience
• 1 year One to two years foodservice, waitress or similar experience - preferred

Licenses and Certifications
• No license or certification required