ERP Analyst

Job description

GENERAL SUMMARY:
Responsible for supporting, optimizing, and enhancing the organization's Enterprise Resource Planning (ERP) ecosystem. Focuses heavily on data integrations, workflow automation, system configuration, cross-platform connectivity, and vendor liaison communications to ensure seamless and efficient business operations. Primary technical resource for HR, Finance, and Supply Chain Management ERP activities.
PRINCIPAL JOB FUNCTIONS:
• *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• *Provides application and technical support services including systems implementation, upgrades, new version rollouts and optimization, analysis, design, build, configuration, administration, testing and go-live support.
• *Creates, administers and analyzes security roles, classes and groups assigning security levels as appropriate.
• *Designs, implements, and maintains integrations between the ERP system and third-party applications using APIs, web services (REST/SOAP), Active Batch, and Workday Studio.
• *Builds and monitors ETL/ELT pipelines to work with key interface formats (EDI, XML, Flat File), protocols (TCP/IP, FTP).
• *Ensures data accuracy and consistency across systems through validation routines, audit scripts, and automated sync processes.
• *Prepares technical reports for security and auditing purposes; collaborates with auditors, IT security staff and IT managers to ensure system security.
• *Identifies and translates user requests into functional specifications with minimal customization efforts; troubleshoots issues within a highly integrated ERP environment.
• *Supports interdependencies between financial, human resources and materials management modules/systems; designs and configures systems to ensure the smooth and accurate flow of data.
• *Responds promptly to user questions and provides support, training and intervention actions as needed.
• *Maintains and modifies databases; creates, maintains and distributes reports.
• Regularly communicates with super-users any changes, developments or planned updates to the system; provides training and reference website resources as appropriate.
• Enters restricted access areas, without supervision, to perform assigned work.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Maintains competency in one or more ERP systems (e.g., Workday, Infor, SAP, Oracle ERP Cloud).
• Knowledge of AI-driven ERP enhancements (chatbots, agents, predictive workflows).
• Knowledge of SQL skills (queries, stored procedures, optimization).
• Knowledge of API integrations, REST/SOAP protocols, and data transformation.
• Knowledge of workflow automation and scripting (e.g., JavaScript, Python, PowerShell).
• Knowledge of BI/reporting tools (e.g., Power BI, Tableau, SSRS).
• Knowledge of JSON, XML, XSLT, and integration mapping.
• Knowledge of version control (Git) and change management processes.
• Ability to communicate effectively both verbally and in writing.
• Ability to perform crucial conversations with desired outcomes.
• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
• Ability to problem solve and engage independent critical thinking skills.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to prioritize work demands and work with minimal supervision.
• Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:
Bachelor’s degree in Computer Science or a related field required. May substitute with four (4) or more years of direct ERP systems experience. Minimum of three (3) years of experience working with ERP systems preferred.
PHYSICAL REQUIREMENTS:
(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)
(DOT) – Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. #LI-RH1