Environmental Services Hub Coordinator, Warrenville, Evenings

Job description

Hourly Pay Range:
$18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
• Position: Environmental Services HUB Coordinator
• Location: Corporate Center – Warrenville, IL.
• Full Time: 40hrs/week
• Hours: Evenings, Monday – Friday - 2pm – 10:30pm

What you will do:
The role works independently with minimal supervision performing a range of complex support duties for Environmental Services (EVS). Duties include responding to calls, tracking inbound calls and task completion, coordinating with others in the hub, as well as the hospital Environmental Services (EVS) team. Overseeing the EPIC EVS bed board module for multiple EEH locations, coordinating services with other departments to minimize patient, staff and visitor disruptions, and improving the patient experience.
• Service Now Oversight: Oversees the completion of department work orders, including complex customer requests, record updates, and logistical planning to ensure timely fulfillment.
• Call Response Management: Responds to manual service calls for multiple locations during operating hours, plans and tracks tasks through to completion
• Event Logistics Coordination: Manages logistics for meetings and special events according to the department’s shared calendar, dispatches team members as needed.
• EVS Bed Board Administration: Oversees the EVS bed board module across shifts and locations, monitors bed priority changes and coordinates staff to manage bed flow and room placement. Tracks breaks and potential delays.
• Patient Throughput Facilitation: Coordinates with the EEH Hub team to ensure safe and seamless patient entry and exit within the system.
• Issue Escalation: Escalates delays, bottlenecks, and logistical challenges in patient placement in a timely manner.
• Communication and Record Keeping: Communicates with various teams utilizing Microsoft Office, instant messaging, multiline phones, and email. Maintains accurate logs and records of departmental activities.
• Policy Development Input: Contributes to the development of EVS hub policies, procedures, and guidelines based on best practices and insights gained from the role.
• Process Improvement Recommendations: Recommends enhancements to processes to improve department efficiency and overall patient throughput initiatives.
• Support for Training and Administration : Provides relief support for the Training Coordinator and Administrative Assistant when staffing levels are critically low.

What you will need:
• High school graduate or equivalent.
• Previous hospital experience preferred.
• The communications skills necessary to understand written and verbal instructions.
• The organizational skills necessary to coordinate, prioritize and accomplish multiple work assignments.

Benefits:
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Wellness Program Savings Plan
• Free Parking
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org .
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.