EMS Mobile Integrated Health Program Coordinator Registered Nurse

Job description

Help bring healthcare beyond the hospital walls and directly into the communities that need it most.
Northeastern Vermont Regional Hospital (NVRH) is seeking an EMS Mobile Integrated Health (MIH) RN Program Coordinator to support the Northeast Kingdom's innovative Mobile Integrated Health program. This unique role combines clinical expertise, care coordination, community partnership, and program leadership to help patients receive the right care, in the right place, at the right time. The coordinator serves as the central connection between patients, EMS agencies, healthcare providers, and community organizations throughout the Northeast Kingdom. If you are passionate about population health, care coordination, community-based care, and improving healthcare access in rural communities, this is an opportunity to make a meaningful impact on the health and well-being of the region.
About This Role
As the Program Coordinator, you will oversee the day-to-day clinical and operational coordination of the Northeast Kingdom Mobile Integrated Health Program. Working closely with EMS field teams, patients, medical directors, healthcare organizations, and community partners, you will manage patients from referral through program completion while ensuring high-quality, coordinated care. Using your clinical expertise and nursing judgment, you will assess patient needs, coordinate services, support EMS field teams, facilitate community resource connections, and help drive quality improvement efforts that improve outcomes and reduce barriers to care.
Key Responsibilities
• Coordinate patient enrollment, scheduling, care planning, follow-up activities, and ongoing program participation while maintaining the MIH patient census and monitoring progress toward care goals.
• Serve as the primary liaison between patients, EMS agencies, healthcare providers, home health organizations, and community partners to ensure seamless communication, coordination, and continuity of care.
• Support EMS field teams through clinical coordination, patient information review, identification of escalation needs, and coordination of appropriate follow-up for clinical and social determinants of health needs.
• Co-lead quality improvement activities, monitor program outcomes and documentation quality, support grant reporting requirements, and participate in ongoing program development and evaluation efforts.

Required Qualifications
• Current, unrestricted Vermont or a Multistate Compact Registered Nurse (RN) license required.
• Minimum three years of clinical experience in emergency nursing, EMS, critical care, community-based care, or a comparable clinical setting requiring independent clinical judgment.
• Experience with patient care coordination and multidisciplinary collaboration.
• Strong clinical assessment, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities independently and maintain accurate documentation.
• Proficiency with electronic health records and documentation systems.
• Valid driver's license required.

Preferred Qualifications
• BSN preferred; equivalent education and relevant clinical experience may be considered.
• Experience in Mobile Integrated Healthcare (MIH), community paramedicine, home health, care management, or population health.
• EMS, Emergency Department, or Critical Care experience.
• Program coordination or leadership experience.
• Rural healthcare or Critical Access Hospital experience.
• Familiarity with Vermont EMS systems and Northeast Kingdom healthcare resources.

About NVRH
Northeastern Vermont Regional Hospital is located in St. Johnsbury, Vermont, in the heart of the Northeast Kingdom. We are a community, not-for-profit, acute care, critical access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly™ by the World Health Organization. The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, as well as 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions that support well-nourished, well-housed, physically healthy, mentally healthy, and financially secure communities. NVRH serves more than 33,000 people throughout Caledonia and southern Essex Counties and employs over 700 dedicated staff members.
Why Join Our Team?
Join a healthcare team dedicated to improving the health of our community through innovation, collaboration, and patient-centered care. NVRH offers competitive compensation and a comprehensive benefits package, including:
• Student loan repayment and tuition reimbursement
• Generous paid time off
• Complimentary gym membership
• Affordable and comprehensive health, dental, and vision plan choices
• 401(k) with employer match
• Professional development and continuing education opportunities
• Additional employee perks