Donor Family Services Coordinator | Organ Procurement | Full-time | Days

Job description

Overview
Advance your career in a role where compassion meets impact as a Donor Family Services Coordinator at UF Health. This is more than a position, it’s an opportunity to support patients and families during some of the most profound moments in their lives while building your own path of professional growth within a leading academic health system in Gainesville, Florida. Our community offers the perfect balance of lifestyle, blending natural beauty, innovation, cultural vibrancy, and year-round outdoor recreation. It’s a place where professionals thrive both personally and professionally. UF Health is consistently ranked among the nation’s best hospitals and we are committed to excellence in healthcare. Every day we recognize the empathy, professionalism, and dedication our Donor Family Services Coordinators give to patients and their loved ones. Choose a career that reflects your purpose, choose UF Health.
UF Health Experience & Rewards:
• Level 1 trauma and teaching hospital
• FACT accredited NCI-designated cancer institute
• Bone Marrow and Solid Organ Transplant Center
• Accrued PTO and holidays
• Annual merit-based job performance reviews
• PSLF-eligible employer
• Tuition reimbursement
• Competitive healthcare/retirement plans
• Wellness programs

Responsibilities
The Donor Family Services Coordinator responsibilities are to respond to the needs of organ donor families by developing and implementing appropriate after-care services, including grief counseling and bereavement support; by coordinating projects, programs and special events that promote the donor families' experiences; and by facilitating communication between donor families and transplant recipients. Collaborate on other LifeQuest and donor program development department projects and campaigns as needed. Demonstrate ability to work independently, find creative solutions to problems and develop innovative ideas.
Schedule
FTE: 1.0
Hours: 8:00am-5:00pm
Days: Monday-Friday
Location: Gainesville, FL
Qualifications
Education
Required: Bachelor's degree in communications, public relations, health sciences, social work or other related field
Experience
Required:
• Two years of case management, social work, hospice, grief counseling or related experience; OR
• Two years of donor family after care experience within an organ procurement organization (OPO), tissue bank or eye bank.
• Must have exceptional writing, proofreading, communications, critical thinking and organizational skills.
• Excellent interpersonal, customer service and problem-solving skills required.

Licensure/Certification/Registration: None
Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose
Education
Required: Bachelor's degree in communications, public relations, health sciences, social work or other related field
Experience
Required:
• Two years of case management, social work, hospice, grief counseling or related experience; OR
• Two years of donor family after care experience within an organ procurement organization (OPO), tissue bank or eye bank.
• Must have exceptional writing, proofreading, communications, critical thinking and organizational skills.
• Excellent interpersonal, customer service and problem-solving skills required.

Licensure/Certification/Registration: None
Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose