Director of Clinical Services

Job description

Responsibilities
Director, Clinical Services (Inpatient Social Work)
Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.
Havenwyck Hospital is seeking a dynamic and talented licensed Director of Clinical Services, to join our team of compassionate and dedicated clinical professionals.
Position Summary:
The Director of Clinical Services is responsible for the maintenance of social work standards of practice, coordination and implementation of case management services, maintenance of the clinical services internship programs, and acts as a liaison to the Chief Executive Officer in maintaining the quality of clinical services. The Director of Clinical Services maintains positive internal and external relationships, working with the hospital-based treatment team as well as with other providers, local and state agencies, and managed care organizations. The Director continuously assures that clinical services are in full compliance with applicable regulations and payor contract specifications.
Duties include, but are not limited to:
• Directs the implementation of the clinical services department, consulting with all disciplines to ensure the provision of an effective treatment plan for all patients. Ensures clinical documentation meets all regulatory and compliance standards for licensure and accreditation.
• Assists medical staff in evaluating the quality of patient care and in developing criteria and methods for such evaluation. Promotes collaboration between departments to ensure quality care and patient safety.
• Responsible for the review, development, and implementation of the clinical services department policies and procedures.
• Directs the clinical programming offered to patients, consulting with the multidisciplinary team in the planning, development, implementation and evaluation of the clinical services program.
• Hires, supervises, monitors and evaluates the clinical services team including social services, court services and recreational therapy.
• Coordinates daily clinical duties and schedules of social work, court services and recreational therapy department staff, flexes staffing as needed.
• Coordinates Performance Improvement activities for patient treatment programs. Responsible for the timely completion and compilation of all clinical services Performance Improvement Monitors and Performance Improvement quarterly reports.
• Maintains an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payors and the political climate related to mental health.
• Ensures strategic program goals and objectives are consistent with the overall organization and facility goals and objectives.
• Performs other duties as assigned/required by this position.

Benefit Offerings Available in Addition To The Standard Comprehensive Benefits Offered:
• Student Loan Repayment
• Tuition Reimbursement
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website: benefits.uhsguest.com

What do our current employees value at Havenwyck Hospital and UHS?
An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com .
Qualifications
• Master’s degree in Social Work, Psychology, Counseling or PhD. in Psychology from an accredited college or university required.
• Current license in the State of Michigan as a fully licensed Social Worker (LMSW), Licensed Professional Counselor (LPC), or LLP
• Experience with patient assessments, family motivation, treatment planning and communication with external review organizations (i.e. managed care, Medicare, Medicaid) or comparable entities required.
• Knowledge of or experience with patients’ rights, advanced directives, adult and child abuse laws and emergency detention required.
• Demonstrated ability to act as a leader in a clinical setting and as member of a multidisciplinary treatment team required.
• Understanding of case management model of care required.
• Hearing acuity sufficient to perform job functions
• Able to articulate goals and objectives of the department. Ability to effectively present information to management ,committees, patients, families, physicians, staff, referral sources, case managers.
• Excellent written communication skills needed to prepare reports, write policies and procedures, document in patient records and carry on Performance Improvement planning and monitoring.
• Problem solving, organizational, leadership/management skills.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
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