Director of Admissions Acute

Job description

Overview
Join Tufts Medicine Behavioral Health Hospital , a new state-of-the-art 144-bed behavioral health hospital in Malden, Massachusetts , just minutes from Boston. As part of a unique partnership between Tufts Medicine and Acadia Healthcare , the hospital provides a full continuum of behavioral health services for children, adolescents, adults, and older adults , including inpatient care, intensive outpatient programming, and treatment for individuals with co-occurring substance use disorders.
As Director of Admissions, you'll lead a dynamic admissions team at a premier behavioral health destination serving Greater Boston and surrounding communities. This role is instrumental in ensuring timely access to care across specialized programs that support patients facing depression, anxiety, bipolar disorder, schizophrenia, PTSD, dementia-related behavioral health needs, and substance use challenges. Working within a modern, patient-centered environment, you'll help drive exceptional service, operational excellence, and seamless access to life-changing behavioral healthcare.
Why Tufts Medicine Behavioral Health Hospital?
• Brand-new 144-bed behavioral health hospital designed for healing, safety, and dignity.
• Specialized inpatient programs for children (6-12), adolescents (13-17), adults (18-54), and senior adults (55+) .
• Comprehensive behavioral health and co-occurring substance use treatment services.
• Academic partnership with Tufts University School of Medicine supporting innovation and workforce development.
• Conveniently located in Malden, MA , serving patients throughout Greater Boston and Massachusetts.

This is an exciting opportunity for a strategic admissions leader to shape access to care at one of New England's newest and most innovative behavioral health hospitals.
PURPOSE STATEMENT:
Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.
Salary Range: $100,000 - 120,000
Responsibilities
ESSENTIAL FUNCTIONS:
• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services.
• Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.

OTHER FUNCTIONS:
• Perform other functions and tasks as assigned.

Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• Master’s Degree in Human Services Field or RN nursing license required.
• Three plus years’ experience in healthcare-related admissions preferred.
• Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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