Director Hospital Based Programs

Job description

SUMMARY:
The Director of Hospital Based Programs is a key leadership role responsible for collaborating with a diverse range of physician, clinical, technical, and hospital-based teams across Tucson Medical Center. The physician groups that this role will work with include: Employed Anesthesiologists, ICU Physicians, Adult Hospitalists, Pediatric Inpatient Physicians (Pediatric Hospitalists Pediatric Critical Care Physicians, and NICU Physicians), and hospital-based Infectious Disease Physicians. Additional groups may be added in future. The Director will participate in efforts related to the CMS Transforming Episode Accountability Model (TEAM) program. This position demands a high level of collaboration, critical thinking skills, a focus on service excellence, and a results-oriented approach.
ESSENTIAL FUNCTIONS:
Works collaboratively with physicians, clinical staff, technical teams, and hospital-based teams to implement initiatives that support quality outcomes, volume growth, expansion of new programs, and improved efficiencies and financial performance.
Develops and executes strategies and business plans in close collaboration with executives, physicians, and operational leaders.
Ensures the delivery of high-quality services and maintain a focus on service excellence.
Utilizes significant technical and managerial experience to drive results and achieve organizational goals.
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors, and staff.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION: Bachelor’s degree from an accredited institution in a related field; Master’s
degree preferred, or an equivalent combination of relevant education and experience.
EXPERIENCE : Eight (8) years of business operations and/or administrative experience, preferably including a close working relationship with physician groups.
LICENSURE OR CERTIFICATION : None Required.
KNOWLEDGE, SKILLS AND ABILITIES :
• Knowledge of budgeting systems and financial analysis.
• Ability to manage multiple projects and programs simultaneously.
• Skill in developing procedures and policies, particularly with Continuous Improvement practices.
• Ability to unify parties on a variety of topics.
• Ability to evaluate performance and make recommendations for improvement.
• Ability to analyze, interpret, and prepare and present reports to administrative leadership.
• Skill in developing agendas and ability to provide oversight in proper archive practice for agendas, minutes, and other relevant documentation.
• Ability to work with concepts such as fractions, percentages, ratios, proportions and basic statistical operations, and to apply mathematical operations to solve or analyze job-related situations.
• Ability to solve problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to perform at a high level with regard to a spreadsheet and/or database application.
• Knowledge of managing projects and coordinating several projects at one time.
• Knowledge of physician practices and service line agreements.