Director, Corporate Communications

Job description

Become a part of our caring community
Humana is seeking a strategic, experienced communications leader to serve as Director, Executive Visibility and Reputation, supporting our clinical leaders.
You will lead the strategy and execution of a comprehensive executive visibility program designed to strengthen the external presence, credibility, and influence of Humana's clinical leaders. You will help elevate Humana's voice in conversations shaping the future of healthcare, position our clinical leaders as trusted experts on healthcare quality, patient outcomes, clinical innovation and excellence and health policy.
As a member of the Corporate Communications leadership team, you will partner across the organization to build integrated communications strategies that advance enterprise priorities, strengthen Humana's reputation, and reinforce trust among patients/members, healthcare providers, policymakers, investors, media, and other key stakeholders.
You will serve as a trusted advisor, helping shape how leaders contribute to high-profile external and internal moments while translating complex healthcare topics into compelling, accessible narratives.
Key Responsibilities
Executive Visibility Strategy
• Define and lead a comprehensive executive visibility strategy aligned with Humana's clinical priorities, healthcare leadership agenda, and enterprise reputation goals.
• Develop and evolve the Chief Medical Officer's external narrative, ensuring a clear, credible, and differentiated voice across media, industry forums, social channels, and stakeholder engagements.
• Identify and activate high-impact opportunities to position the CMO and other clinical leaders as experts on healthcare quality, patient outcomes, clinical innovation, population health, and public policy.
• Counsel and prepare executives for media interviews, industry conferences, speaking engagements, investor events, policy discussions, and other strategic external forums.

Thought Leadership & Content Development
• Lead the creation of executive-level content, including speeches, keynote presentations, LinkedIn content, op-eds, bylines, talking points, articles, and thought leadership platforms.
• Translate complex clinical, scientific, regulatory, and healthcare policy topics into clear, relevant, and compelling communications.
• Develop proactive thought leadership programs tied to emerging healthcare trends, clinical excellence, innovation, and issues impacting patients, providers, and communities.
• Curate a diverse mix of content formats, including videos, articles, presentations, and digital content tailored to priority audiences and platforms.

Strategic Partnership & Reputation Management
• Partner closely within comms and across other departments to ensure alignment and consistency across channels.
• Integrate executive visibility into enterprise initiatives, advocacy priorities, major announcements, and key business milestones.
• Monitor healthcare, policy, and industry trends to identify timely visibility opportunities and emerging reputation risks.
• Serve as a strategic communications advisor to senior clinical leaders and key stakeholders across the enterprise.

Measurement & Program Management
• Leverage insights, analytics, and stakeholder feedback to inform strategy and optimize performance.
• Establish and track key performance indicators related to thought leadership, media visibility, audience engagement, sentiment, and reputational impact.
• Provide regular reporting and actionable recommendations to improve visibility and influence.
• Manage external agency partners and internal resources to deliver high-quality, timely communications.
• Foster strong, trusted relationships with executive stakeholders and cross-functional partners to ensure alignment and operational excellence.

What Makes You Successful
• Strategic thinker with strong business and healthcare acumen and the ability to connect communications efforts to enterprise and reputational outcomes.
• Exceptional storyteller with the ability to simplify complex clinical, scientific, and policy topics for a wide range of audiences.
• Skilled at influencing, advising, and building trust with senior executives and physician leaders.
• Strong understanding of the healthcare, policy, and media landscape.
• Data-driven mindset focused on measurable outcomes and continuous improvement.
• Ability to operate with agility, discretion, and sound judgment in a fast-paced, highly visible environment.
• Commitment to fostering an open, inclusive, and diverse culture at Humana.

Use your skills to make an impact
Required Qualifications
• Bachelor's degree in Communications, Public Relations, Journalism, Healthcare Administration, Public Policy, or a related field.
• 10+ years of communications experience, with demonstrated success developing and executing executive visibility, thought leadership, media relations, or reputation management strategies.
• Experience supporting C-suite executives and developing executive-level communications.
• Exceptional writing, storytelling, and content development skills, including speeches, thought leadership, media preparation, and external communications.
• Experience managing complex stakeholder relationships and influencing across matrixed organizations.
• Advanced proficiency in Microsoft 365, including Teams and SharePoint.

Preferred Qualifications
• Experience supporting physician executives, chief medical officers, or other senior healthcare leaders.
• Experience in healthcare, health services, public policy, life sciences, or another highly regulated industry.
• Strong understanding of healthcare quality, patient outcomes, public health, healthcare policy, or clinical innovation.
• Experience developing thought leadership programs for senior executives.
• Experience and comfort using AI-enabled communications tools and platforms.

Additional Information
• This role is fully remote.
• Domestic travel up to 10% may be required.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$168,000 - $231,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 10-17-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.