Customer Services Specialist II

Job description

Join our team as a Medical Courier / Customer Service Specialist supporting laboratory operations through reliable specimen pickup, transport, and client service. Ideal for candidates seeking entry-level healthcare, logistics, or lab support roles.
This role is a great opportunity for entry-level candidates to gain hands-on experience supporting patient care and laboratory operations. You will be responsible for safely transporting medical specimens across clinics, nursing homes, and labs, completing daily routes while ensuring timely pickups and deliveries. Along the way, you’ll learn how to properly label, package, and handle specimens to maintain accuracy, integrity, and compliance with healthcare standards. The position also involves providing friendly, professional service to healthcare partners, tracking and documenting shipments, and keeping equipment and supplies organized. It’s an ideal role for building real-world experience in healthcare logistics, laboratory support, and patient-focused service in a fast-paced environment.
Work Environment
Field-based driving role | Early mornings | Frequent stops at nursing homes, clinics and other healthcare facilities | Requires adherence to strict hygiene and safety protocols | Time-sensitive deliveries
Qualifications
• High School Diploma or GED
• Valid driver’s license