Coordinator - Transport

Job description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Department:
10008700 Ambassador Services
Work Shift:
This will be a Monday through Friday shift 2:30pm to 11pm in our dispatch center
Job Description:
The Transport Coordinator at North Mississippi Health Services is responsible for coordinating efficient patient transport. This includes the facilitation of communication related to transport requests, the deployment of Ambassadors to fulfill transportation assignments, and the use of the electronic tracking system to monitor needs and patient flow. This role requires strong organizational and communication skills for maintaining documentation in tracking and fulfilling transportation requests, interacting with a range of individuals, including team members, patients, family members, and staff, maintaining supply inventory, and supporting the Wheelchair Van and onsite transports to enable effective and efficient patient transportation services
JOB FUNCTIONS
Transportation Coordination:
• Receives incoming calls and relays information concerning transportation requests to appropriate personnel.
• Uses critical thinking skills to assign duties to ambassadors regarding the transportation of patients to ensure effective and lean flow processes in patient movement.
• Works in electronic tracking system efficiently and is able to determine when STAT orders need to be placed and have working knowledge of patient flow.
• Receive, schedule, and prioritize wheelchair van transportation requests to support patient discharges, outpatient appointments, and inter facility transport.
• Effectively utilizes staff in an efficient process that aligns with rapid patient transport and unnecessary movement.
• Cross-trains to patient transports on site and wheelchair van runs to be able to fully understand patient flow and assist in patient scheduling to assign wheelchair van transports.

Documentation:
• Documents all requests for transport service in order to provide an accurate and timely tracking system.
• Possesses skills in electronic tracking system to utilize systems appropriately and effectively.

Budgetary:
• Orders and maintains supplies in the dispatch area in a cost effective manner.
• Utilizes staffing resources within budgetary guidelines and lean practices.

Knowledge Skills and Abilities
• Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics.
• Must be able to recognize changes or abnormalities in patient condition and report same.
• Must have the ability to prioritize, assist, and perform numerous transport functions.
• Must have working knowledge of lean processes and decrease any waste of staffing, resources or supplies.
• Must communicate with a diverse group of people.
• Must project a professional and personable image to patients, family members, staff, and other customers.
• Must interact with and communicate information and ideas to all levels of personnel within the organization.

Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Standing. Constantly
• Walking. Frequently
• Sitting. Rarely
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occasionally
• Balancing. Occasionally
• Stooping/Kneeling/Bending. Frequently
• Reaching/Over Head Work. Frequently
• Grasping. Frequently
• Speaking. Occasionally
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordinations. Frequently

Salary Range:
$15.83 - $23.74
Education:
High School Diploma, GED, or Project Search Graduate | Required
Certifications: