Coordinator - Employee Experience

Job description

The purpose of this Employee Experience Coordinator position is to perform core, advanced and complex operational, administrative, executive support and financial functions while supporting day-to-day employee experience business activities to support the Department of Business Development (BD). The incumbent utilizes strong interpersonal, communication, organization and project management skills. The role of the incumbent is to record, review, modify and update department records which may include the Business Development, Mayo Clinic Ventures (MCV) proprietary intellectual property database to manage agreement, patent and disclosure information, support accounts receivable and payable activities and meet government intellectual property reporting requirements. Assesses and oversees large quantities of business confidential information. Performs multiple duties while under accuracy and time pressures. Anticipates issues, makes effective decisions and prioritizes to meet deadlines. Works independently with minimal supervision. Is a key member of the operations and administrative support training, onboarding, offboarding and supervisor team, provides support to department supervisors and is accountable for mentoring colleagues through daily interactions. Creates and implements new ways to efficiently manage operational workflow within the department. Performs exemplary customer services skills through extensive telephone, written and personal contact with internal and external clients of Business Development. Assists with providing executive administrative support to BD executive leadership as needed and supports department events and employee engagement activities.
This is a hybrid position and must be located within 100 miles of the Rochester, MN campus.
Bachelor's degree in business or related field required. In lieu of a Bachelor's degree, compensating experience of five or more years working in a technology transfer/commercialization or venture management environment and a minimum of 1-2 years post-secondary education may be considered. Sound understanding of the licensing and patenting process is preferred. Requires strong analytical skills, attention to detail, independent decision making, problem solving and ability to manage multiple tasks in a fast-paced environment. Strong human relations, communications and organizational skills are needed to interact with a variety of personnel, both within and outside the institution. An understanding of accounting and financial principles , computers, relational database structure, Microsoft Outlook, PowerPoint, Excel and Word required. Experience with MCV proprietary intellectual property management database strongly preferred. Ability to work effectively in a team setting required.