Clinical Nurse Coordinator - Outpatient Spina Bifida Program

Job description

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Clinical Nurse Coordinator with the Outpatient Spina Bifida Program, you'll manage daily clinical and personnel activities for the department while helping coordinate high-quality, family-centered, and developmentally appropriate patient care. You’ll collaborate across teams to support timely care, continuity, patient education, and efficient program operations.
“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”
Coordinates daily care for patients within the clinical subspecialty area using evidence-based nursing interventions during visits, phone encounters, and electronic communications
Determines applicable standards of care and communicates care needs to the health care team to support timely and appropriate patient management
Coordinates visits with physicians, diagnostic imaging, subspecialists, and other coordinators to support continuity of care
Provides initial patient education by phone and assists with intake, appointment coordination, and pre-approval of procedures when needed
Ensures appropriate patients are presented at multidisciplinary case conferences and provides follow-up documentation to referring physicians regarding care recommendations
Supports new and ongoing clinical research studies by coordinating with research, quality, and outcomes teams on enrollment and data collection activities
Assists in providing education to patients, families, staff, and communities and helps develop, implement, and document individualized teaching plans
Builds positive working relationships across departments and communicates effectively with physicians, nurses, financial counselors, social workers, and other stakeholders
Ensures patient information is collected, documented, and filed accurately according to established protocols and confidentiality standards
Maintains patient referral, consult, and subspecialty databases and helps manage program procedures and surgery-packet coordination
Serves as a patient advocate and primary program contact, responding to telephone and email inquiries in a timely, professional, and courteous manner
Supports staffing processes by assisting with schedule development and participating in hiring-related decision-making
Associate degree in nursing with acceptance or current enrollment in a BSN program and a signed agreement to obtain a BSN required, or
Associate degree in a related field accepted by the Texas Board of Nursing for obtaining and maintaining an RN license required, or
Bachelor’s degree in nursing required, or
Technical diploma in nursing with acceptance or current enrollment in a BSN program and a signed agreement to obtain a BSN required, or
Current enrollment in a nursing bridge program leading to an MSN, with verified BSN equivalency or a signed agreement, required
Two years of nursing experience required
Registered Nurse license issued by the Texas Board of Nursing or through the Nursing Licensure Compact required
Basic Life Support certification from the American Heart Association required