Clinical Liaison

Job description

Overview
Clinical Liaison - Full Time - Billings, MT
Clinical Liaison opportunity with our Marketing Team at Advanced Care Hospital of Montana – Billings, MT.
Big Sky Rehabilitation Hospital in Billings, Montana, is a leading inpatient rehabilitation hospital dedicated to helping patients recover, regain independence, and achieve their highest level of function after serious illness, injury, or surgery. Through comprehensive inpatient rehabilitation, 24-hour nursing care, and coordinated interdisciplinary treatment, our team provides expert care for patients recovering from stroke, brain and spinal cord injuries, neurological conditions, orthopedic procedures, amputations, and other complex medical conditions. Serving communities across Montana and the surrounding region, we help patients return to their families, workplaces, and everyday lives with greater strength, confidence, and independence. Every team member plays a vital role in creating life-changing outcomes and moments of hope for patients and families. Join a collaborative, compassionate team dedicated to delivering exceptional care through human connection.
Billings, Montana - Montana’s largest city, Billings is a gateway to Yellowstone and the Beartooth Mountains. With low unemployment, a growing downtown, and stunning natural beauty, Billings offers a high quality of life and wide-open opportunity. Billings is growing into a vibrant community with a diverse mix of urban and rural activities and amenities to fit your lifestyle. Although Billings is the largest city in the state, it still has a smaller-town feel, offering quick commutes, good schools, friendly neighbors, and so much more. Billings has what you want, whether you want to be, grow, or play in the great state of Montana.
Position overview - As a Clinical Liaison, you are responsible for evaluating patients for admission, educate referral partners on the value of inpatient rehabilitation, and driving growth within an assigned territory. You will collaborate closely with physicians, case managers, and hospital leadership to ensure timely access to care while representing our hospital with professionalism, credibility, and accountability.
What You Bring
• Licensed as a Physical or Occupational Therapist
• Experience in a healthcare setting promoting programs or services
• Strong clinical assessment and admission decision‑making skills
• Proven ability to build and sustain professional referral relationships
• Patient‑focused mindset with a high level of integrity and follow‑through
• Self‑motivated, organized, and accountable for results

What We Offer:
Compensation & Benefits
• PPO and High‑Deductible Medical Plan options
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Dental and Vision coverage
• 401(k) with employer matching
• Life insurance
• Short‑ and Long‑Term Disability
• Marketing Bonus Plan

Wellness & Work‑Life Balance
• Employee Assistance Program
• Wellness Program with quarterly challenges and incentives
• Earned Time Off begins accruing on day one

Professional Growth
• Senior Liaison Career Ladder with bonus opportunities
• Continuing education support

As a participating hospital of Ernest Health, we are committed to creating an environment where employees feel supported, recognized, and heard. Our culture emphasizes engagement, professional development, and celebrating success—because when our people thrive, our patients do too.
Qualifications
Required Skills:
• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:
• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities
Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.
Required Skills:
• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:
• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.