Clinical Business Systems Support

Job description

Department
Clinical and Business Systems
Job Summary
This position is primarily responsible for clinical and business systems (CBS) end user support by means of application issue analysis, data security support of the Clinical Informatics/CBS at point of care, for one or more clinical/business systems throughout the organization. Other responsibilities include SCM and other clinical/business application account management and functioning in a collaborative manner with all departments impacted by the CBS, as well as medical staff, in meeting end user needs. In addition, serving as the liaison between hospital departments regarding CBS issues and with vendors in the area of system support concerns.
This position is 100% on-site.
Must be FL resident and able to work on-site daily in Sarasota, FL.
Position will be at the SMH Support Services Building located in downtown Sarasota, FL (on Main Street).
Required Qualifications
• Require two (2) years of applicable clinical/business experience in a hospital setting, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization.
• Require experience in working various scheduled shifts.

Preferred Qualifications
• Prefer knowledge of the patient care setting and clinical practice, either by profession or experience.
• Prefer demonstrated ability to provide excellent customer-focused service to resolve end user production issues.
• Prefer ability to troubleshoot and document multi-system issues.
• Prefer demonstrated ability to exercise considerable initiative and independent analytical and evaluative judgment.
• Prefer familiarity with Microsoft Office and software packages.

Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Preferred Education
AD: Associate's Degree
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/