Clinical Application Specialist I (Hybrid)

Job description

About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.
Job Summary
The Clinical Applications Specialist I is an entry-level professional helping a clinical application. This role shows skill in clinical application help or operations. Develops knowledge of application functionality, reporting, interfacing, and integration. Knowledge of workflows and application integration with the clinical environment is preferred. Duties may include application implementation, system integration, configuration, customization, upgrades, user training, access, high availability, and other tasks.
Essential Functions of the Role
• Maintains changes to referential data, across clinical applications assigned.
• Reviews monthly clinical updates and keeps application data current with industry standards.
• Helps implement new application features, like interfaces, by defining clinical requirements, testing, and developing workflows.
• Tests new and existing functionality prior to application upgrades and releases.
• Configures application for the setup of the new location and users.
• Works with other clinical application help team members to resolve user problem tickets and diagnose application errors.
• Effectively communicates with non-technical users to resolve problems and errors in the clinical application.
• Assists with data clean-up and preloading efforts in the clinical application.
• Researches patient data in multiple applications to resolve errors in clinical and demographic areas, including front and back office.

Key Success Factors
• Clinical IT experience helping clinical application or working as a super user in a clinical setting.

Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 1 Year of Experience