Clinic Office Assistant

Job description

Overview
The Clinic Office Assistant will float between scheduling and registration. Tasks will include appointment scheduling of physician follow-ups and coordinating with the Infusion scheduler to make sure appointments are in order. They may perform regular maintenance on provider schedules according to the on-call schedule, collect payments and answer basic billing questions, process medical records batches, and answer incoming calls. The applicant will work with all staff to ensure patient satisfaction upon arrival. They will ensure all registration requirements are met in accordance with FirstHealth and Cancer Center policies. May refer patients to support services across the Cancer Center.
Qualifications
Associate degree preferred but not required. Three years in a physician’s office with previous scheduling and collections experience is highly preferred. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology as a plus. Excellent communication and computer skills are required.