Clinic Nurse LPN/RN

Job description

QUALIFICATIONS
Education
• Graduate of an approved school of nursing

Experience/Skills
• Two years experience in physician’s office or related experience (preferred, but not required).
• Background in medical-surgical nursing and immunizations
• Knowledge of clinic function
• Ability to work in conjunction with other clinic personnel
• Knowledge of community health resources for alternate health services
• Knowledge of community health nursing principles and practices.
• Ability to communicate effectively both verbally and in written reports

Required Licenses/Certifications
• LPN Licensure in the State of Indiana
• CPR

Working Conditions
• Clean, well-lighted working environment

ROUTINE RESPONSIBILITIES
Essential Functions
• Conducting patient assessments over the phone by asking detailed questions about symptoms & medical history.
• Utilizing critical thinking skills to determine the appropriate level of care needed.
• Strong clinical knowledge and understanding of common medical conditions.
• Provide medical advice based on the assessment.
• Directing patients to the right healthcare provider or service.
• Maintaining accurate documentation of each call.
• Demonstrate excellent communication skills and empathy towards patients.
• Updates the patient’s medical and social history, as appropriate.
• Maintains current knowledge of medications.
• Accurately documenting all patient interactions including symptoms, advice given, and follow up plans in the electronic medical record.
• Schedules patients for further testing as directed by the Provider.
• Secures appointment date and time from specialty referral as directed by the Provider.
• Phones in prescription refills as directed by the Practitioner.
• Performs other duties as assigned.
• Professional demeanor and ability to handle stressful situations calmly.

Clinic Responsibilities
• Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff.
• Provide medical advice based on established protocols.
• Communicating patient concerns and relevant information to the appropriate healthcare provider for further evaluation or treatment.
• Processing prescription refills as directed by the physician.
• Contact patients to discuss the results of laboratory test or imaging studies.
• Identifying situations that require immediate medical attention and directing patients to the appropriate emergency care facility.
• Participate in professional development and assume responsibility for keeping knowledge of skills current.
• During downtime we utilize time wisely by assisting with clinic buckets in the EMR.

Office Responsibilities
• Answers telephone calls in a professional manner and refers patient problems to Practitioner.
• Exhibits ability to prioritize and organize work.
• Follows through on assigned tasks.
• Knowledgeable of and compliant with clinic policies and procedures.
• Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff.
• Completes incident reports and forwards to Practitioner when appropriate.

Full time/Day shift
80 hours/Biweekly