Clinic Administrator I - Pediatrics

Job description

What We Offer
Novant Health Medical Plaza Pediatrics is seeking a Clinic Administrator I!
Work Schedule: Monday-Friday 8:00am-4:30pm
The Clinic Administrator I manages, supervises and coordinates all functions and activities related to the operations of a small to medium sized physician practice. This is an entry to mid-level practice management position with a minimum to moderate level of complexity. Practice scope is minimal to moderate for number of providers, staff and potential revenue and possible practices in 2 or more locations.
When you join Novant Health as a Clinic Administrator I, you will be able to:
• Build your skills and experience in a pediatric practice
• Work alongside an experienced, collaborative team
• Grow your career through professional development and advancement opportunities
• Access tuition reimbursement and Future Forward education benefits
• Enjoy a competitive benefits package and Public Service Loan Forgiveness eligibility

Location: Charlotte, NC
What You'll Do
• Oversee all operational aspects of the clinic, including staffing and workflow management.
• Manage supply ordering and inventory to ensure smooth daily operations.
• Provide coaching and conduct feedback conversations to support team development.
• Maintain and optimize physician scheduling templates to ensure adequate patient access.
• Troubleshoot facility issues and coordinate resolutions.
• Support clinical functions
• Engage comfortably in patient-facing interactions to deliver excellent customer service.
• Address and resolve patient complaints promptly and professionally

What We're Looking For
• Education: Must meet one of the following: Four year Bachelor's degree; or Associate's degree with four years of relevant professional experience; or eight years of relevant professional experience, required.
• Experience : One-plus years of practice manager experience preferred with a Bachelor's degree, preferred.
• Licensure/certification/registration: Current State Drivers License (Home Care Only), required.
• Additional skills required: Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.

Job Opening ID
199579