Chief People Officer

Job description

CHIEF PEOPLE OFFICER
Jericho Road Community Health Center is actively seeking a Chief People Officer. This position is full-time, within the Executive team, working across all sites with the primary location being 181 Barton.
Work with a Purpose
Jericho Road Community Health Center offers the opportunity to engage in a movement far larger than any one individual. We believe that we can all be people with positive influence. We influence each other, our clients and patients, our families and communities. We are part of a global team that influences the health and wellbeing of communities internationally. Every day, Jericho Road’s mission of caring for communities and advocating for systemic health equity guides us in our collective purpose. We are looking for individuals who share that goal and are committed to that service. As a federally qualified health center (FQHC), our organization’s mission is deeply rooted in making fundamental changes in the communities we serve, advocating for social justice and meeting people where they are. With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics.
Why Jericho: Jericho Road offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions. Jericho Road values both work and life. The option of a flexible 40-hour workweek is possible within certain teams.
Responsibilities:
• Provide executive leadership and strategic direction for Jericho Road’s human resources and people strategy, aligned with our mission and strategic priorities
• Oversee talent acquisition, onboarding, retention, compensation, benefits, employee relations, performance management, professional development, and offboarding
• Strengthen systems for performance, accountability, recognition, employee engagement, talent development, and workforce planning
• Partner with leaders on complex employee relations matters and promote consistent, equitable, and legally compliant employment practices
• Oversee HR resources, systems, budget, and team performance, using workforce data and trends to inform leadership decisions and continuous improvement
• Provide strategic oversight of organization-wide staff learning and development, including required staff training, professional development, and learning initiatives that build workforce capacity and support organizational priorities
• Strengthen the design and delivery of staff training through effective adult-learning principles, engaging learning methods, appropriate use of technology, and ongoing evaluation of training effectiveness
• Develop and implement leadership development strategies that strengthen leadership capabilities, effectiveness, and accountability at all levels
• Partner with the CEO, Executive Team, and other leaders to strengthen leadership effectiveness, team dynamics, and organizational capacity
• Develop succession planning and talent development strategies for critical leadership and other key positions
• Foster a culture of accountability, trust, collaboration, inclusion, professionalism, wellbeing, and alignment with Jericho Road’s mission and values
• Advance strategies that strengthen staff engagement, retention, recognition, wellbeing, and the overall employee experience
• Ensure Jericho Road’s mission and values are meaningfully reflected throughout the employee experience and organizational culture
• Use staff feedback, workforce data, and other measures to identify opportunities to strengthen culture and staff experience
• Provide executive oversight and support to the Senior Director of Ministry and the ministry portfolio, including spiritual care, justice and inclusion, faith-based community initiatives, and volunteer engagement
• Ensure effective integration of ministry with Jericho Road’s broader mission and organizational priorities
• Strengthen the connection between Jericho Road's mission, organizational culture, staff experience, and patient experience
• Support organizational and community initiatives that reflect Jericho Road’s commitment to dignity, compassion, justice, service, and care for the whole person
• Serve as a strategic thought partner to the CEO and Executive Team on people, culture, leadership, organizational effectiveness, and change
• Partner with leaders to align organizational structures, roles, talent, culture, and workforce capacity with strategic priorities and evolving organizational needs
• Lead and support organizational change initiatives, helping assess readiness, plan for change, and address the people, culture, leadership, and workforce implications of significant strategic initiatives and growth opportunities
• Strengthen systems and practices that support cross-functional collaboration, accountability, communication, prioritization, and effective execution
• Serve as a trusted advisor and strategic partner to the CEO and participate fully as a member of the Executive Leadership Team, bringing an enterprise-wide perspective to organizational decisions
• Constructively challenge assumptions, identify organizational and people-related risks, and help the CEO and Executive navigate complex decisions
• Foster collaboration, trust, accountability, and effective communication across leadership teams, including supporting clear communication of organizational priorities, changes, expectations, and values
• Model Jericho Road’s mission and values through visible, values-based leadership and a commitment to servant leadership, dignity, and respect for every person

Qualifications:
• Bachelor's degree in human resources, business, organizational development, psychology, or related field; master's degree preferred
• Significant progressive leadership experience in human resources, including substantial responsibility for leading an HR function in a complex organization
• Broad and demonstrated expertise across core human resources functions
• Demonstrated experience in organizational development, performance management, leadership development, staff engagement, learning and development, and supporting organizational change
• Proven ability to serve as a trusted advisor to senior and executive leaders, coach leaders through complex people matters, and provide guidance on workforce and employee issues
• Excellent interpersonal, communication, facilitation, and conflict-resolution skills, with sound judgment, discretion, and the ability to handle sensitive and confidential matters effectively
• Experience fostering a healthy organizational culture grounded in accountability, trust, inclusion, collaboration, and employee wellbeing
• Demonstrated ability to lead and support faith-based ministry and spiritual care initiatives with authenticity and cultural humility
• Preferred experience in nonprofit, healthcare, community health, or other mission-driven organizations
• Preferred experience leading organizational change or transformation and using data to strengthen organizational effectiveness

Rate: $140,000-$160,000 salaried. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.
Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization.
Jericho Road is an Equal Opportunity Employer. We are an inclusive organization and actively promote equity of opportunity for all.