Certified Medical Assistant

Betty Jean Kerr People's Health Centers

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Job description

• Performs the daily Exam room preparation and inventory management
• Correctly prepares exam room
• Sets up appropriate trays and equipment for testing to be done during the visit
• Cleans/disinfects room according to cleaning standards
• Stocks exam rooms per clinic standards
• Secures equipment and supplies at the end of the clinic day
• Assures that sufficient supplies are available
• Forwards supply order to site manager/administrator per clinic procedure
• Checks for expired supplies and medications on a monthly basis and removes the expired supplies and gives to the site manager/administrator
• Inventories patient assistant medications daily, as per clinic procedure
• Prepares Patient & Rooming Documentation per Clinic Standard
• Performs chart audits in preparation for appointments
• Verifies patient identity
• Obtains and documents patient history
• Obtains and documents patients chief complaint/reason for visit
• Obtains and documents vital signs
• Height, weight, BMI, BP, RR, Pulse, Oxygen saturation
• Length, weight, head circumference, BMI, BP, RR, Pulse, Oxygen saturation
• Rechecks vital signs if first set was out of normal range
• Completes and documents screenings appropriately: tobacco, alcohol, recreational drugs, fall risk, PHQ-9
• Reviews allergies and documents accordingly
• Reviews chart alerts and recommends appropriate referrals
• Initiates patient education according to the individual needs of the patient and gaps in care
• Elicits and incorporates patient feedback regarding the plan of care and notifies the nurse or provider
• Notifies provider/nurse that the patient is ready to be seen
• Records in the electronic health record the disposition of missed appointments, no show appointments, patients that left without being seen and then initiates tracking
• Makes phone calls and mails letters according to provider instruction per clinical policy
• Provider Assistance and Minor Procedures
• Chaperones provider as needed and during sensitive exams
• Assists provider with physical exams as needed, including pelvic exams, pap smears
• Prepares equipment and assists provider with specimen sampling, point of care testing and procedures
• Assures that consent is given and documented appropriately
• Assures that time outs are performed and documented appropriately
• Administers prescribed medications and injections per policy
• Performs dressing changes, ear lavage and eye irrigations according to policy
• Assures cleaning and sterilization procedures are adhered to according to policy
• Checklist / Log Completion and Labs, Testing and Equipment
• Complete the daily logs of the following
• Eye wash stations: bump and flush test
• Oxygen tanks
• Refrigerator temperature log
• Equipment log
• b. Point of Care Testing
• 1. Glucose testing and controls
• 2. Hemocue testing and controls
• 3. Hemoglobin testing and controls
• 4. Urinalysis testing and controls
• 5. Urine pregnancy test testing and controls
• 6. Fecal occult blood testing and controls
• 7. Influenza A &B testing and controls
• 8. Strep A testing and controls
• c. Specimen Collection
• 1. Nasopharyngeal swabs
• 2. Throat culture
• d. Testing Set-up and Completion
• 1. EKG
• 2. Peak Flow Meter
• 3. Visual Acuity
• 4. Audiometry
• Infection Control/Prevention
• a. Follow PHC Transmission-based precautions
• b. Follows standard precautions with all patients
• c. Demonstrates WHO guidelines for hand hygiene with soap/water and hand sanitizer
• d. Demonstrates cleaning, disinfection, sterilization of instruments and high-level disinfection of equipment
• e. Inspects multi-dose vials/bottles for contamination and discards appropriately if it appears contaminated
• f. Indicates opening date on a multi-dose vial/bottle and discards at the end of 28 days
• Quality Measures and Continuity of Care
• Instructs/escorts patients to the next level of care for that day (x-ray, lab, pharmacy)
• Schedules appointments for continuity of care and to close care gaps
• Manages tasks in NextGen and Scans documents as needed
• Reviews and use Previsit planning sheets daily to prepare for appointments
• Discuss preventative services with the patients and documents any barriers
• Work with FOA/Scheduling if unable to perform scheduling needs
• Plan, organize and participate in quality projects appropriate to department
• Review monthly quality reports, encourage and lead team to meeting measure goals

Internal Medicine

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