Call Center Representative

Job description

Bilingual Candidate strongly preferred
Are you a service driven individual that strives to make a positive impact in our community. Helping under-served community members gain access to top-quality affordable health care is our mission! Team members at Riggs CHC work in an award winning, professional, and team-oriented work environment with access to competitive pay and benefits. Help others in a full-filling career in non-profit health care. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs team members enjoy predictable 40 hour work weeks with no nights, overtime, or weekends. Riggs focuses on balance with a schedule you can plan your family life around. All full-time employees have access to affordable Medical, Dental, Vision, up to $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more!
Essential Duties:
• Answers incoming calls, accurately and forwards the caller to the appropriate extension
• Gives directions/information to callers
• Places telephone calls as requested.
• Greets public, staff, and others in a professional and courteous manner
• Schedules, reschedules, and alters appointment times as needed
• Voice pages staff and makes announcements via Internal Paging System
• Maintains general information and knowledge of Riggs Community Health Center programs to share with callers

Monday - Friday 8:00am - 5:00pm