Call Center Associate

HealthPartners · 2 openings

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Job description

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 1.0; 40 hours per week
Work Schedule: 630am-3pm; Shifts Monday-Friday will vary based on business needs; Required to work every other weekend and every other holiday.
Required Qualifications:
• Experience: 1 year of customer service experience required

Salary Rate: $20.27/hour

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