Call Center Associate

Job description

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.0; Per Diem/Casual
Work Schedule: Required to work a minimum of 4 shifts per month - 2 shifts must be a weekend shift.
• Possible shift options: 5:30am-2:00pm, 6:30am-2:00pm, 6:30am-3:00pm, 3:00pm-7:00pm, and 3:45pm-7:45pm

Required Qualifications:
• Experience: 1 year of customer service experience required

Salary Rate: $20.27/hour