Business Office Manager

Job description

Your experience matters
At Baptist Memorial Rehabilitation Hospital - Madison , we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. Joining our team, you’re embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• And much more…

Position Summary:
This position oversees the revenue cycle (gross charges, patient insurance, collections, and adjustments), accounts payable, monitoring of operational efficiencies, and month end close duties and may also own the payroll processing for the hospital.
Responsibilities:
• Ability to perform accounting functions including accounts payable, accounts receivable, bank reconciliations and other account reconciliations, journal entries (e.g., accrued, recurring), payroll weekly reports, general ledger, financial analysis, account reconciliations, month end close.
• Maximize the collection of medical services payments and reimbursements from patients, insurance carriers, and other sources of payment. Proactively identify, communicate, and establish processes to mitigate any risks to the revenue cycle process.
• Utilize web based tools and other available resources to facilitate providing insurance companies with required information.
• Utilize multiple information systems to accurately select the correct patient account in order to appropriately review and verify patient billable charges.
• Participate in and assist with audits to capture lost charges and determine the accuracy of billing as necessary.
• Various projects and tasks as requested.

Professional Requirements:
• Adheres to dress code, appearance is neat and clean.
• Maintains regulatory requirements, including all state, federal and Joint Commission regulations.
• Maintains and ensures patient confidentiality at all times.
• Reports to work on time and as scheduled.
• Wears identification while on duty.
• Attends departmental in services and completes annual competencies/education requirements.
• Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
• Represents the organization in a positive and professional manner.
• Complies with policies and procedures regarding department operations, fire, safety, infection control and emergency management.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital.

Experience/Skills:
• Associates or Bachelors Degree in Business preferred or equivalent experience.
• Accounts Receivable and general accounting experience.
• Must be able to deal professionally with patients, physicians, visitors, and the general public.
• Must possess a high degree of analytical ability and strategic thinking.

Physical and Safety Requirements:
• Good general health and stress coping ability. No special physical demands are required to perform the work. Normal walking, standing, sitting, bending, carrying of light items such as books and papers and computer related work. Ability to clearly and effectively communicate with all constituents (patients, families, peers, and other healthcare team members) as needed for leadership, assessment, intervention, and professional development.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

About us
Baptist Memorial Rehabilitation Hospital - Madison is a brand new, 40-bed bed inpatient rehabilitation hospital located in Madison, Mississippi opening this fall. It is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier ® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.
EEOC Statement
“Baptist Memorial Rehabilitation Hospital - Madison is an Equal Opportunity Employer. Baptist Memorial Rehabilitation Hospital - Madison is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”