Business Office Coordinator

Job description

Overview
Rio Vista Behavioral Health is seeking a full tim Business Office Coordinator / Collector / Biller
PURPOSE STATEMENT:
Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

BENEFITS:
• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off

Responsibilities
ESSENTIAL FUNCTIONS:
• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:
• Perform other functions and tasks as assigned.

Qualifications
LICENSES/DESIGNATIONS/CERTIFICATIONS:
• Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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