Business Development Manager | EMS

Job description

Overview
EMS Business Development Manager
📍 Location: UF Health Flagler Hospital (St. Johns and Flager area)
💻 Work Style: Field-Based - This is a position that will be a part of our Gainesville based team but will work the geographic territory of Flagler County and St. Johns County, representing the UF Health St. Johns and Durbin campuses.
🕒 FTE : Full-Time (1.0 FTE)
Build and maintain strong relationships with local EMS leadership and providers, community leadership, emergency rooms, healthcare systems and their teams through regular outreach, while developing and executing targeted business development strategies that support the organization’s strategic growth goals. Gather and analyze market and competitive intelligence to inform leadership decisions, address and resolve barriers for patient access to the UFH system, support the growth needs of clinical service lines, programs, and system initiatives. Coordinate and collaborate on educational outreach activities throughout the market including but not limited to CME events, in-services, conferences, health fairs, and seminars to highlight organizational capabilities and foster engagement. Contribute to medical transport and hospital to hospital growth, strengthen medical transport and health system alignment, and ensure strategies implemented support system initiatives.
Responsibilities
• Build and maintain relationships with community EMS providers, medical transport providers, and healthcare systems
• Strengthen medical transport alignment and engagement
• Drive strategic growth for key service lines, clinical programs, and system initiatives
• Develop and execute business development plans and tactics for strategic growth
• Collect and report market intelligence with leadership
• Resolve ED throughput barriers through collaboration with clinical and operational leadership
• Coordinate educational outreach including CME programs, in services, field visits, etc.

Qualifications
Education:
Bachelor's Degree
Minimum Qualifications:
5+ years of experience in business development, clinical services, EMS/medical transport, hospital emergency service, medical/pharmaceutical sales, or provider relations preferred
Preferred Qualifications:
• An understanding of Emergency Department patient throughput from an EMS perspective, flight perspective, ED perspective or all of the above
• Experience and relationships within the ST. Johns and Flagler counties with local EMS bases and leaders
• Experience with County Commission and City Leadership
• Strong communication skills both written and verbal
• Experience in market assessments and data analysis preferred
• Professional presentation skills
• Experience within healthcare and/or a hospital system specifically preferred
• Experience in a provider relations role preferred
• High level of professionalism required

Responsibilities
• Build and maintain relationships with community EMS providers, medical transport providers, and healthcare systems
• Strengthen medical transport alignment and engagement
• Drive strategic growth for key service lines, clinical programs, and system initiatives
• Develop and execute business development plans and tactics for strategic growth
• Collect and report market intelligence with leadership
• Resolve ED throughput barriers through collaboration with clinical and operational leadership
• Coordinate educational outreach including CME programs, in services, field visits, etc.

Education:
Bachelor's Degree
Minimum Qualifications:
5+ years of experience in business development, clinical services, EMS/medical transport, hospital emergency service, medical/pharmaceutical sales, or provider relations preferred
Preferred Qualifications:
• An understanding of Emergency Department patient throughput from an EMS perspective, flight perspective, ED perspective or all of the above
• Experience and relationships within the ST. Johns and Flagler counties with local EMS bases and leaders
• Experience with County Commission and City Leadership
• Strong communication skills both written and verbal
• Experience in market assessments and data analysis preferred
• Professional presentation skills
• Experience within healthcare and/or a hospital system specifically preferred
• Experience in a provider relations role preferred
• High level of professionalism required