Breastfeeding Peer Counselor

Job description

Description
PART-TIME (24hrs)
I. BASIC FUNCTION:
• Provides basic breastfeeding information and social support to pregnant and breastfeeding women and their families. All employees of FCHC must ensure service standards are delivered, including: FCHC Core
• Demonstrates a commitment to FCHC mission and vision.
• Demonstrates a positive attitude towards patients, employees, role, and the health center.
• Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism
• Smiles and makes appropriate contact, greets individuals upon entry into building and space.
• Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect.
• Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.
• Demonstrates good communication skills and communicates in a tactful manner.
• Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach.
• Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s)
• Consistently shows commitment to position and team performance (i.e., attendance and punctuality).
• Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion.
• Participates in training and professional development and completes required trainings in a timely manner. Safety
• Adheres to and promotes a culture of safety and cleanliness.
• Adheres to HIPPA/Confidentiality standards.
• Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Nutrition Services Director Supervises: None BREASTFEEDING PEER COUNSELOR JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: BREASTFEEDING PEER COUNSELOR