Bilingual Medical Receptionist

Job description

Description
Location: St. Anthony & Rexburg Medical Clinics
Schedule: 4- 10 hour shifts per week, Mon-Fri | Rotating Saturday shift
Pay: DOE
At Grand Peaks Medical, we believe every patient interaction matters. We are seeking a Full-Time Bilingual (English/Spanish) Medical Receptionist to join our primary care team. We're looking for someone who is friendly, dependable, organized, and passionate about providing excellent customer service.
In this role, you'll assist with scheduling, patient registration, front-office operations, and communication with patients in both English and Spanish. The ideal candidate enjoys working with people, can manage multiple responsibilities, and contributes to a positive team environment. This position requires the flexibility to work at either our St. Anthony or Rexburg location as needed.
Key Responsibilities
• Greet and check in patients in a professional and welcoming manner
• Answer a multi line phone system and schedule appointments accurately
• Verify insurance information and collect copays or payments
• Maintain and update electronic health records while ensuring patient confidentiality
• Communicate effectively with medical staff to support efficient clinic operations
• Provide outstanding customer service to patients and visitors

Requirements
• High school diploma or equivalent required
• Bilingual (English/Spanish) required
• Previous customer service, reception, or medical office experience preferred
• Comfortable using computers and learning new software
• Basic knowledge of medical terminology and EMR systems preferred
• Reliable attendance and punctuality

Why Grand Peaks Medical?
We’re committed to providing compassionate, high quality care to our community. Full-time employees are eligible for PTO, paid holidays, health benefits, and a 401(k). If you're looking for an opportunity to make a meaningful impact while working with a supportive healthcare team, we'd love to hear from you. Please submit your resume and references.