Assistant Patient Care Manager -Adult Emergency Department, FT, Days

Job description

Job Description
Be a part of a world-class academic healthcare system, University of Chicago Medicine, as an Assistant Patient Care Manager in the Emergency Department at our Hyde Park campus. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The Assistant Patient Care Manager (APCM) will be responsible and accountable for over-seeing the operations and patient flow of a designated Care Center on her/his respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM). In the absence of the PCM, the APCM assumes responsibility for the unit. APCM supports PCM with 24/7 coverage of the unit.
Essential Job Functions:
• Assists & collaborates with the PCMs in supporting changes, new and existing programs with staff input and feedback.
• Assist in development of goals that are consistent with department goals and Hospitals’ mission.
• Assists & collaborates in utilizing appropriate resources and departments to facilitate operations.
• Active participation in committee work and task force assignments on as needed bases.
• Identifies issues, presents strategies and acts as a change agent to resolve patient care issues.

Required Qualifications
• Graduate of an approved school of nursing.
• Bachelor’s degree in nursing.
• Minimum of two years nursing experience.
• Minimum of one year clinical experience.
• Charge nurse experience with demonstrated leadership skills required and/or equivalent experience.
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments.
• Current RN Illinois license.

Preferred Qualifications
• Master’s degree preferred.
• Experience working at an academic medical center and in a unionized environment.
• Relevant Specialty certifications.

Position Details
• Full-time, 1.0 FTE
• Shift: Day
• Work Location: Onsite
• Unit/Department: Emergency Department
• Non-Union