Assistant Modality Manager AOMC - Mammography

Job description

About Arnot Health
Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.
Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.
Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.
Learn more at www.arnothealth.org .
Centralus Health Mission
Our mission is to deliver high-quality care, empower our teams to success and improve the wellbeing of the communities we serve.
Job Summary
The Assistant Imaging Modality Manager combines clinical expertise with frontline supervisory duties. Reporting directly to the Imaging Modality Manager, this individual splits time between performing high-quality diagnostic imaging procedures and coordinating daily staff workflows, schedules, and quality control metrics. This role supports enterprise-wide protocol standardization, manages clinical inventory, drives regulatory readiness, and addresses immediate patient experience and technical troubleshooting needs to maintain seamless daily operations across health system locations.
Job Functions
Clinical & Technical Execution
• High-Quality Image Acquisition (*): Performs advanced diagnostic or therapeutic procedures within the assigned modality, maintaining technical excellence and adhering to ALARA or ACR safety standards.
• Equipment Troubleshooting (*): Operates imaging systems, monitors equipment performance, assists with daily/weekly Quality Control logging, and serves as the primary on-site contact for service engineers.

Operational & Staff Leadership
• Daily Shift Coordination (*): Coordinates daily staffing assignments, adjusts coverage for call-ins or volume surges, and manages room turnover to maintain steady workflow efficiency.
• On-the-Floor Supervision (*): Provides direct coaching, real-time technical guidance, and peer mentoring to staff technologists. Provides Supervisory coverage for Modality Manager in their absence.
• Onboarding and Competencies (*): Leads the practical, hands-on clinical orientation for new hires and cross-training staff, documenting required modality-specific competencies.

Quality, Compliance & Inventory
• Regulatory & Audit Readiness (*): Monitors daily documentation, contrast screening logs, and safety checklists to maintain continuous inspection readiness for the Joint Commission and DOH.
• Supply Chain Control (*): Manages on-site clinical supply inventories, tracking stock levels to prevent shortages or waste while identifying localized cost-saving opportunities.

Customer Service & Relations
• Frontline Problem Resolution (*): Acts as the immediate point of escalation for patient experience issues, provider scheduling conflicts, and interdepartmental delays.

Staff Development
• Performance Mentorship (*) : Manages localized day-to-day operations and conducts formal performance reviews for clinical technologists permanently assigned to the designated satellite/local site; escalates complex personnel issues and cross-facility operational bottlenecks to the primary Modality Manager.

Important Note: (*) indicates an essential function of the job as defined by the Americans with Disabilities Act (ADA). Essential functions are the core duties that are fundamental to the position and must be performed, with or without reasonable accommodation.
Success Factors
• You think strategically and execute effectively—able to lead by example while simultaneously monitoring the shift's overall schedule and room capacity.
• You bring clarity to complexity, keeping the technical team anchored, calm, and aligned when handling emergent cases or sudden system outages.
• You approach processes and systems with a people-first lens, smoothly balancing strict clinical imaging protocols with supportive, peer-level leadership and empathy.
• You continuously look for ways to improve—identifying workflow bottlenecks on the floor and introducing practical adjustments to enhance both staff satisfaction and patient transit times.

Education / Experience Qualifications
Required:
• Imaging Certification (CRT, RDMS, AART-Advanced Registries, CNMT, ARMRIT) in modality to be managed
• Equivalent Experience: Minimum of 5 years of technical experience.

Preferred:
• Bachelor’s degree in clinical Radiation Science or closely related field from an accredited program or master’s degree in health administration or closely related field from an accredited program.
• Three years of progressively more responsible supervisory/management experience in the area(s) to be managed.

Physical Requirements
• Ability to move up to 25 pounds occasionally.
• Must be able to remain at a workstation and move around the workspace as needed to complete job tasks, with or without reasonable accommodation.
• Must be able to travel in between facilities as needed
• Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
• Emotional: Fast-paced environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change

Pay Range Disclosure:
• Pay Range: $90,600 - $122,300, annually - plus benefits