Appointment Scheduling
The Neuromedical Center Rehabilitation Hospital, L
- Baton Rouge, LA
Job description
Description
The NeuroMedical Center is looking for an appointment scheduler to schedule patient appointments, coordinate office and diagnostic appointments, and manage physician and staff schedules.
• Answer phones and direct calls to the appropriate staff member.
• Schedule, confirm, reschedule or cancel patient appointments by inbound and outbound telephone calls.
• Accept and update medical records, route doucmentes to approprate staff.
• Completes patient appointment request via portal messages or patient cases.
• Enter patient demographics and insurance information in the computer.
• Assist with rescheduling clinics, patient check-out, and department coverage, etc.
Requirements
• Excellent customer service skills and computer skills
• Dependability
• Knowledge of insurance plans
• Prior healthcare experience a plus
• High School diploma required
• Weekdays 8:30 am-5:00 pm
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