Advice RN - Nurse Advice Call Center

Job description

This posting is for multiple openings of a Call Center Advice RN at The Nurse Advice Call Center in Brea, CA!
We offer Part Time and Full Time positions, based on availability. Please ask at the time of interview!
Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources. In addition, this position will be responsible for educating the caller regarding immediate health care advice, possible health related risks, as well as wellness/prevention behaviors and opportunities.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
• Graduate of an accredited school of nursing.
• California Registered Nurse License upon hire.
• Case management or acute care experience in a healthcare setting; 2 years preferred.
• 2 years - Acute or ambulatory nursing experience; 7 years preferred.

Preferred Qualifications:
• Bachelor's Degree - Nursing or related field.

Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.