Advanced Pharmacy Technician Advocate

Job description

Your future role at a glance
Location: Farmington Hills, MI
Facility: Providence Farmington Hills
Department: Pharmacy Services
Schedule: Monday - Friday | 8:30 AM - 5:00 PM EST | Full-time | No weekends or major holidays.
How you’ll make an impact in this role
• Strong attention to detail with the ability to maintain accuracy in high-volume, fast-paced specialty pharmacy environments while prioritizing tasks, managing multiple responsibilities, and ensuring operational efficiency.
• Proficient in pharmacy computer systems, electronic documentation, and data entry.
• Experienced in supporting patient medication access through benefit investigations, prior authorizations, Patient Assistance Programs (PAP), and financial assistance while helping prepare patient education materials.
• Effective communicator who serves as a liaison between pharmacists, patients, healthcare professionals, retail pharmacies, and provider offices to coordinate care and resolve medication-related inquiries.
• Reliable, adaptable, and team-oriented professional committed to quality patient care, regulatory compliance, and operational excellence, with flexibility to assist with shipping, packing, inventory management, drug shortages, and other pharmacy operations as needed.

What minimum requirements you’ll need
Licensure / Certification / Registration
• Required Credential(s):
• One or more of the following:
• Pharmacy Tech credentialed from the National Healthcare Association obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.
• Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.

Education
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:
• Specialty Pharmacy Technician experience is highly preferred.
• 3+ years of experience in a retail or specialty pharmacy setting.

Benefits that help you thrive
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
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