Advanced Lung Disease Assistant 1

Job description

The Advanced Lung Disease (ALD) Assistant 1 is responsible for supporting the clinical operations of the Advanced Lung Disease Program, including interstitial lung disease (ILD), pulmonary hypertension (PH), sarcoidosis, cystic fibrosis (CF), and other complex pulmonary conditions. Coordinates referrals, patient appointments, diagnostic testing, and ongoing care needs in collaboration with ALD Coordinators, advanced practice providers, and program leadership. Performs all duties in alignment with the mission, vision, and values of Tampa General Hospital and ensures patients and families receive timely, compassionate, and efficient service throughout their care journey.
Required:
High School Diploma or GED
Work Experience and Additional Information
< One (1) year of experience in registration, scheduling, or patient care in a hospital or physician office setting
Technical Knowledge, Skills, and Abilities
• Familiarity with medical terminology, especially related to pulmonary or cardiopulmonary conditions.
• Proficiency with computer software systems (EMR/EHR platforms, Word, e-mail).
• Knowledge of ambulatory clinic workflows and diagnostic test requirements.
• Demonstrated excellence in customer service and communication with diverse patient populations.
• Ability to schedule and coordinate complex, multi-step diagnostic and specialty testing across departments.
• Ability to multitask in a fast-paced environment.
• Ability to work collaboratively within a multidisciplinary team.