Admitting Registrar II

Job description

GENERAL SUMMARY:
To collect, prepare, and process, in accordance with Hospital policies and procedures, all information necessary for Patient Admission/Registration.
• ESSENTIAL FUNCTIONS AND DUTIES:
• Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to appropriate area.
• Receives, records, and files Patient Reservation requests from Physicians as designated by Hospital policy. Assigns beds to new and transferred patients.
• Greet and register all patients entering the Hospital for Admitting/Registration services.
• Renders courteous service to patients, physicians, visitors, patient's family, and Hospital personnel.
• Conducts admission interviews.
• Schedules and telephone patients with assigned admission time.
• Obtains all necessary demographic and financial information from patients in Admitting, ED, Outpatient, Labor and Delivery, and other Patient locations.
• Copies insurance cards and picture ID's.
• Obtains appropriate signatures on consents for treatment, payment guarantees, insurance forms, and release of information forms.
• Attaches the Patient's identification bracelet.
• Works very closely with Staff on the Nursing Unit when assigning beds.
• When patients are in distress, does not wait for Central Transport but accompanies patient to ED or room, immediately.
• Obtains wheelchairs for patients when necessary, and is familiar with safety rules when seating patients in wheelchairs (lock wheels).
• Types death certificates and stillborn certificates and contacts the appropriate Physician for completion of the Certificate.
• Contacts funeral home when certificate is completed.
• Complies with the Board of Health rules pertaining to length of time (36 hours) body may remain in Hospital morgue.
• Responsible for calling Board of Health for extensions.
• Demonstrates knowledge of insurance and payment procedures.
• Demonstrates knowledge of computer operations related to Admission/Registration activities.
• Demonstrates commitment to excellent customer service.

MINIMUM EDUCATION:
• High school diploma or general education degree.

MINIMUM WORK EXPERIENCE:
• One to two years of previous work related experience. Medical terminology.