Administrator- Cancer Center/Psych
- Phoenix, AZ
Job description
Mayo Clinic in Arizona is currently seeking a highly skilled Administrator to provide administrative leadership for the Mayo Clinic Comprehensive Cancer Center (MCCCC), Arizona, as well as the Department of Psychiatry & Psychology in Arizona. This individual will serve as a key administrative partner to physician leadership across both areas, supporting the advancement of strategic priorities, operational excellence, growth, and organizational performance.
In partnership with the Physician Site Director of MCCCC, Arizona, the Administrator is responsible for strategic and operational planning, leadership development, workforce and staff engagement, fiscal stewardship, and monitoring operational and performance outcomes for the Arizona cancer center in alignment with MCCCC and Mayo Clinic’s overall strategy. The Administrator will also provide administrative leadership and oversight for the Department of Psychiatry & Psychology in Arizona, partnering closely with departmental physician leadership to advance clinical practice, workforce, financial, access, and strategic priorities.
Across this combined portfolio, the Administrator will foster collaboration among clinical practices, research, education, and shared services; build strong partnerships across Mayo Clinic; and ensure that resources, infrastructure, and operational strategies support high-quality patient care and sustainable growth. The role requires the ability to lead across complex, multidisciplinary environments.
At Mayo Clinic Comprehensive Cancer Center (MCCCC), our mission is bold: to cure cancer. As a leading global authority, we are transforming cancer research and practice with category-of-one data platforms, artificial intelligence (AI), automation, and digital technologies, assuring Mayo Clinic discoveries, knowledge, and expertise are accessible to all, within and beyond our walls, at any place or anytime.
Designated as one of the nation’s highest-ranked National Cancer Institute (NCI)-Designated Comprehensive Cancer Centers since 1973, MCCCC is the only NCI Cancer Center with three highly integrated sites: Rochester, Minnesota; Jacksonville, Florida; and Phoenix and Scottsdale, Arizona, treating more than 150,000 patients with cancer from across the nation annually. MCCCC is particularly distinguished among the nation’s cancer centers by our unparalleled opportunities to transform research and clinical practice through extensive collaborations with the Mayo Clinic AI Program and Mayo Clinic Platform (MCP), the world’s largest collaborative, distributed, federated healthcare data network with a cloud-based data architecture holding the longitudinal healthcare records of 54 million patients from across the world.
Reflecting MCCCC’s integrated, multisite model, this leadership role carries a 50/50 portfolio of responsibility, with approximately half of the role focused on advancing the strategic and operational priorities of the Arizona Cancer Center and half dedicated to enterprise-level responsibilities that promote integration, alignment, and collaboration across MCCCC. The Administrator will play a critical role in connecting Arizona priorities with the broader Cancer Center strategy, advancing shared initiatives, and ensuring opportunities, resources, and best practices are effectively leveraged across sites.
As a high-performance collaborative research ecosystem, MCCCC is driving innovative research in our laboratories, clinics, and communities and translating discoveries into new and novel interventions and clinical trials for the patients we serve. Six Research Programs serve as engines for scientific discovery, translating discoveries into novel diagnostics and therapeutics: Cancer Genomics, Signaling, and Metastasis (CGSM); Cancer Immunology and Immunotherapeutics (CII); Cancer Risk Assessment, Early Detection, Interception (REDI); Cancer Prevention, Control, and Survivorship (CPCS); Novel Therapeutics and Therapeutic Modalities (NTTM); and Advanced Clinical Trials and Translational Sciences (ACTS). By harnessing the power of transdisciplinary and translational research, we are revolutionizing cancer research and pioneering new ways to detect, intercept, and advance cures for patients with cancer everywhere.
Given the breadth of the portfolio, the successful candidate will be an accomplished administrative leader who demonstrates strategic thinking, financial and operational acumen, physician partnership, collaborative leadership, and the ability to navigate and connect complex initiatives across multiple disciplines and organizational structures.
This is an on-site position based in Phoenix/Scottsdale, Arizona.
Position Overview
The Administrator brings Mayo Clinic’s vision to fruition in partnership with other leaders, excelling in the foundational leadership capabilities of inspiring values, engaging colleagues, thinking boldly, and driving results. The Administrator is committed to the transformation of healthcare, utilizing their strong financial, business, and operational acumen. They empower teams, seek to simplify, and innovate, and are constantly curious with a growth mindset.
The Administrator plays a pivotal role, serving as a role model for Mayo Clinic’s core values, and collaborating across business units, sites, shields, and departments to advance Mayo Clinic’s mission and strategic priorities.
Responsibilities
Vision and Strategy
• Collaborate with leadership, establish, and drive departmental vision, operational strategy, and goals in alignment with Mayo Clinic’s overall strategy.
• Develop, communicate, and build consensus for goals in alignment with Mayo Clinic strategy.
• Lead and inspire team to prioritize, achieve goals, and advance outcome-based objectives.
• Extend Mayo Clinic’s global reach. Assess and drive stakeholder engagement for new business opportunities.
• Establish and maintain relationships with external partners and collaborators in support of Mayo Clinic’s goals and objectives.
• Effectively generates and implements new ideas.
People and Culture
• Provide administrative leadership in Dyad/Triad relationship with Physician and Scientist leaders, exhibit and embody servant leadership, and display emotional intelligence to effectively adapt to changing environment.
• Lead, engage, and motivate team to advance and transform health care, aligned to a culture of safety and Mayo Clinic values.
• Succinctly communicate and facilitate bi-directional communication and transparency in a complex environment.
• Create and deliver high level communications and positively interact with staff and stakeholders.
• Serve as role model for facilitating difficult conversations, managing change, and navigating ambiguity.
• Elevate a highly collaborative work environment and culture that promotes equity, inclusion, and diversity.
• Coach, mentor, and develop direct reports and other mentees to foster life-long learning and professional growth.
Operational Excellence
• Achieve excellence in administrative functions; self-directed with focus on driving operational and financial goals and metrics.
• Demonstrate expertise and fluency in specific area of responsibility.
• Balance department advocacy with the context of what is best for Mayo Clinic at large.
• Drive continuous administrative efficiency, optimization, and simplification using systems design, process improvement, and results-driven approaches.
• Foster internal and external partnerships and engage with experts to bridge gaps and increase scale.
• Facilitate problem solving and systems thinking across team, navigating abstract concepts with finesse.
• Leverage influence, relationships, and networks to navigate the organization and address complex problems.
• Facilitate quality, safety, regulatory, and service excellence.
Transformation and Innovation
• Embrace innovation, inter and intra industry, and evolving technology to explore creative system designs to reimagine healthcare.
• Demonstrate baseline knowledge of emerging technologies and data literacy.
• Demonstrate global mindset and translate market trends and forecasts into strategic opportunities for operational success and new service line growth.
• Adapt and contribute in multiple environments to drive transformational change and innovation in alignment with strategic vision.
Financial and Business Acumen
• Provide oversight of and interpret financial data and business metrics to gain a comprehensive view of the organization's performance and develop solutions to achieve financial goals.
• Ensure strong financial stewardship for department, shield, and organization.
• Develop strategic business plans and new service lines based upon data-driven decisions and benchmarked best practices.
• Demonstrate entrepreneurial mindset and execute new opportunities with internal and external partners, including new strategic opportunities through engagement with the Department of Business Development.
• Use data to drive performance across the team.
• Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers.
• Master's degree with a minimum of 3 years’ experience with progressively increasing leadership responsibility (five years preferred) in healthcare management or related industry experience to include people, projects or programs required.
• Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change management methodologies.
• Operational experience must include demonstrated ability to work effectively and collaboratively in a multi-disciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff. This position requires significant leadership experience within oncology, preferably spanning multiple modalities or disciplines (medical oncology, surgical oncology, radiation oncology, hematology, transplant/cellular therapy, etc.). Familiarity with the complexity of multidisciplinary cancer care, research/clinical trials, accreditation, and cancer center operations are also strongly preferred.
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