Administrative Assistant / Credentialing Specialist

Acadia Healthcare

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Job description

Overview
Administrative Support & Credentialing Specialist:
Keep our operations running smoothly while supporting provider credentialing and compliance. This role combines administrative excellence with healthcare credentialing responsibilities, making it ideal for a detail-oriented professional who thrives in a fast-paced environment.
Key Responsibilities
• Provide administrative support to facility leadership and staff.
• Manage calendars, meetings, communications, and office operations.
• Prepare reports, presentations, spreadsheets, and correspondence.
• Maintain confidential records and databases.
• Coordinate provider credentialing, recredentialing, and payer enrollments.
• Verify credentials, track renewals, and maintain compliance documentation.
• Collaborate with payers, billing teams, and contracting departments to resolve credentialing and enrollment issues.
• Support special projects and other administrative duties as assigned.

Qualifications
• BA/BS degree preferred.
• 1 to 3 years of healthcare-related experience required.
• 1 to 3 years of healthcare credentialing experience preferred.
• Basic knowledge of healthcare contracting concepts.
• Proficient in Microsoft Word and Excel.
• Strong documentation, organization, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Why Join Us?
Make a direct impact on patient care by ensuring providers are credentialed, compliant, and ready to serve while supporting the day-to-day success of our facility.
Responsibilities
ESSENTIAL FUNCTIONS:
• Support managers and employees through a variety of tasks related to organization and communication.
• Responsible for confidential and time sensitive material.
• Familiar with a variety of the field's concepts, practices and procedures.
• Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
• Attend meetings and take accurate minutes.
• May responsible for accurate and timely physician credentialing.
• May direct and lead the work of others.
• May manage and coordinate administrative programs and office activities.
• Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
• Answer telephones and take messages or transfer calls.
• May cover the reception desk when required.
• Calendar management, schedule appointments, update calendars and arrange staff meetings

OTHER FUNCTIONS:
• Perform other functions and tasks as assigned.

Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• BA/BS degree preferred.
• 1 – 3 years of healthcare related experience required.
• 1 – 3 years healthcare credentialing experience preferred.
• Basic to working knowledge of contracting concepts.
• Must be proficient in Microsoft Word and Excel.
• Documentation, proficiency, attention to detail, and organization skills are essential.
• Ability to multi-task is a must

LICENSES/DESIGNATIONS/CERTIFICATIONS:
• Not Applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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